Skip to main content

Personal Injury

Faulty & Defective Products (product liability)

We have the right to assume that the products we buy and the food we consume are safe and fit for purpose. Most products that you purchase are completely safe and fit for use; however, accidents do happen and sometimes dangerous products are sold to the public.

Submitting a Claim

Faulty Product Compensation

Sadly, sometimes these defective products can cause personal injury to those who use them. If this is the case, a claim for damages can then be brought against the manufacturer or retailer of a defective or faulty product.

Examples of just some of the faulty product claims in which we could act on a client’s behalf are:

  • Furniture or equipment that has broken causing injury;
  • Faulty electrical equipment that has caused injury and fire;
  • Food which has caused you to become ill;
  • Faulty machinery that has malfunctioned or broken causing injury.

Our specialist team is experienced in bringing claims in this highly complicated area of law and understand the complexities that these sorts of claim give rise to. We can ensure that an injury either you or a loved one has suffered is fully compensated and any specialist rehabilitation you require as a result of your injury is obtained as soon as possible.

The experience that we have in helping people with defective product related injuries means we can ensure our clients get the right rehabilitation and treatment early. We do not charge for dealing with initial enquiries even if we do not take the claim on. This way you can be safe in the knowledge that you can receive expert legal advice about your accident without committing to any obligations regarding fees. If we consider that you have a claim which is likely to be successful then we can offer you a “no win no fee” agreement.

If you would like to discuss a potential product liability claim please contact us on 01273 249200 for a free no obligation discussion. We are happy to visit seriously injured clients at home or in hospital.

Got Some Questions?

We've got you covered

Where possible, the item or product should be retained so that it can be examined by an expert. As a part of our investigations, we can get an expert to examine the product to see if there is or was a fault, or a known fault with that product. See more personal injury FAQ’s here.

If your illness or injury has been caused by faulty products where you are in need of medical treatment or rehabilitation, we will ensure that you are fully compensated for this. See more personal injury FAQ’s here.

Your Personal Injury Experts

Get to know those who are here to help you

samantha brace dean wilson

Samantha Brace

Trainee Solicitor, Personal Injury & Medical Negligence

samantha brace dean wilson

Samantha Brace

Trainee Solicitor, Personal Injury & Medical Negligence

Samantha is currently undergoing her first seat as a trainee Solicitor in our Personal Injury & Medical Negligence team, assisting Alex Brown, head of the Personal Injury department with claims in relation to severe and life changing injuries resulting in: 

  • Brain Injury 
  • Birth Injury 
  • Severe Orthopaedic Injuries  
  • Spinal Cord Injury 

Samantha previously worked as a Paralegal in the Dispute Resolution team running her own possession claims assisting landlords recover their residential property along with any rent arrears owed and a successful Judgment for their legal costs. 

Samantha worked closely with a well-known local managing agents to help clients achieve the best possible outcome. She also assisted senior members in the team with more general litigation matters. 

Qualifications

  • 1st Class LLB Law (Hons)
  • LPC LLM with Distinction in Professional Legal Practice

Samantha can be contacted by email: slb@deanwilson.co.uk or on her direct dial: 01273 249298. 

Alex Brown

Alex Brown

Partner & Head of Department, Personal Injury & Medical Negligence

Alex Brown

Alex Brown

Partner & Head of Department, Personal Injury & Medical Negligence

Areas of Specialism

Alex is the head of the Personal Injury and Medical Negligence team specialises in severe and life changing injuries to Claimants who have suffered Personal Injuries, Criminal Injuries & Medical Negligence resulting in:

  • Brain Injury
  • Spinal Cord injury
  • Birth Injury
  • Amputations
  • Severe Orthopaedic Injuries

Recent Client Matters

Qualifications, Membership & Directory Rankings

  • Solicitor (LLB Hons)
  • Member of Association of Personal Injury Lawyers
  • Headway Panel Solicitor
  • Major Trauma Signposting Partnership (Brighton)
  • Chambers & Partner (Band 2 Partner, Personal Injury and Band 3 Partner, Medical Negligence) 
  • Legal 500 (Next Generation Partner, Medical Negligence)

Brown, Alex

ben davey

Ben Davey

Senior Chartered Legal Executive, Personal Injury & Medical Negligence

ben davey

Ben Davey

Senior Chartered Legal Executive, Personal Injury & Medical Negligence

Areas of Specialism

Ben is a Senior Chartered Legal Executive in the Personal Injury & Medical Negligence team. He specialises in complex personal injury and medical negligence claims, acting for the injured party or the families. He specialises in a wide range of life-changing injuries ranging from road traffic accidents, employment claims to severe injury medical negligence claims. Ben is also frequently instructed to represent families at inquest. 

Ben has dealt with a number of profile matters which have been reported in the regional, national, and international media. 

Recent Client Matters

Personal Injury

Medical Negligence

Inquests

Human Rights

Criminal Injuries Compensation Authority

Feedback

Ben works hard to get the best possible results for his clients. He is organised, has good analytical skills and a good eye for detail – Chambers & Partners 2024

 

Thinks outside the box – he sees and acknowledges my struggles – The Legal 500 2023

 

Years of relevant experience and can take cases forward and to successful conclusions with vigour – The Legal 500 2022

 

Truly outstanding professional – he is willing to go the extra mile and you can always rely on him to ensure clients get justice - Chambers and Partners 2022

 

Ben Davey was highly professional, diligent and constructively helpful in his explanations. Ben quickly identified the issues and provided a practical approach to deal with the issues in question and accordingly I have no hesitation in recommending him and his firm – Google review

Qualifications, Membership (& Directory Rankings)

  • Senior Chartered Legal Executive (FCilex)
  • Member of Association of Personal Injury Lawyers
  • Headway Panel Solicitor
  • Major Trauma Signposting Partnership (Brighton)

Davey, Ben

jessica edwards

Jessica Edwards

Solicitor, Personal Injury & Medical Negligence

jessica edwards

Jessica Edwards

Solicitor, Personal Injury & Medical Negligence

Areas of Specialism

I am a Solicitor specialising in personal injury and medical negligence claims. I qualified as a Solicitor in March 2022, having previously spent 4 years working with the team assisting on high value catastrophic injury cases involving brain and spinal cord injury.

I only act for the injured party (Claimants). My specialism is working with people who suffer serious injuries, which may have been caused by:

  • Road traffic accidents including Cars, Bicycles and Pedestrians
  • Accidents at work
  • Accidents on public property/highways
  • Medical Negligence/Injury

Recent Client Matters

I have previously reached settlement for my clients who have suffered a range of injuries including fractures, soft tissue injuries and PTSD. Following an accident, a client’s day to day life is affected. My role is to secure compensation for client’s whose ability to work and earn has been impacted and to help them meet future treatment needs on a private basis to assist their recovery.

I am currently assisting my colleague, Ben Davey, with the David Fuller inquiry and compensation scheme, and we act for many the affected family members.

  • Personal Injury
  • Medical Negligence 
  • Inquests

Qualifications, Membership 

  • Solicitor (LLB Hons)
  • Member of Association of Personal Injury Lawyers
  • Major Trauma Signposting Partnership (Brighton)
tom saady gardiner dean wilson

Tom Saady Gardiner

Paralegal, Personal Injury & Medical Negligence

tom saady gardiner dean wilson

Tom Saady Gardiner

Paralegal, Personal Injury & Medical Negligence

Areas of Specialism

Tom is a Paralegal in the Personal Injury and Medical Negligence team, assisting Ben Davey and Jessica Edwards with a variety of cases ranging from minor to severe. Tom has assisted on the successful settlement of a number of cases involving severe orthopaedic and psychiatric injuries.

Recent Client Matters

  • Tom assisted in securing a successful settlement for two secondary victim claims, where the Claimants were witnessed to the aftermath of a close family member sustaining severe orthopaedic injuries arising out of a road traffic collision.
  • Tom is assisting in the ongoing Article 3 (torture & degrading treatment) & Article 8 (private & family life) group action claim for more than 120 family members of David Fuller’s mortuary victims.
dean wilson placeholder staff profile

Natasha Gunn

Paralegal, Personal Injury & Medical Negligence

dean wilson placeholder staff profile

Natasha Gunn

Paralegal, Personal Injury & Medical Negligence

Areas of Specialism

Natasha is a Paralegal in the Personal Injury and Medical Negligence team, and assists Ben Davey and Jessica Edwards with a variety of cases involving:

  • Severe orthopaedic injury
  • Brain injury
  • Amputation
  • Inquests
  • Psychiatric injury

Recent Client Matters

  • Natasha is assisting in the Article 8 (private & family life) group action claim for more than 120 family members of David Fuller’s mortuary victims.
  • Natasha has recently assisted on the settlement of a case involving a pedestrian who was struck by a car resulting in orthopaedic, dental and brain injuries. 

Qualifications, Membership

  • LLB (Hons)
  • LLM Law – International Human Rights Law
  • Currently studying towards the SQE (Solicitor Qualifying Exam)
becca porter dean wilson

Becca Porter

Senior Legal Assistant / Paralegal, Personal Injury & Medical Negligence

becca porter dean wilson

Becca Porter

Senior Legal Assistant / Paralegal, Personal Injury & Medical Negligence

Areas of Specialism

Becca supports Alex Brown and the Personal Injury and Medical Negligence Team in cases involving severe and life changing injuries to claimants who have suffered personal injuries, criminal injuries & medical negligence resulting in:

  • Brain Injury
  • Spinal Cord Injury
  • Birth Injury
  • Amputations
  • Severe Orthopaedic Injuries

Recent Client Matters

Qualifications, Membership 

  • BA (Hons)

Alex is a real star. He is capable of running the most serious clinical negligence claims. He is personable, efficient and knows his cases inside out.

All the lawyers I have worked with at Dean Wilson are well organised and thorough in their approach.

A wonderful firm that has helped me from beginning to end of my case.

Contact Form

Fill in the form below to make an enquiry

Read our Latest News

On Personal Injuries

Dean Wilson settle multi-million-pound claim following Road Traffic Accident resulting in complex orthopaedic injuries.

Dean Wilson have settled a long running personal injury claim for just under £5m for a Claimant after a serious road traffic accident. 
Read more

Settlement of claim for passenger following terrifying 30 meter drop

Dean Wilson LLP have settled a personal injury case for a passenger in a car that fell 30 meters onto the A27, which was being driven by an uninsured driver.
Read more
e-scooter

Dean Wilson obtain settlement for e-scooter case despite ‘ex turpi causa’ defence.

Dean Wilson recently obtained a settlement for an e-scooter case, despite arguments in the claim.
Read more